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Posts Tagged ‘customer service’

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How to Diffuse an Angry Customer

Submitted by • September 22, 2011

theyec.org - BeattheGMAT Founder, Eric Bahn, shares a simple technique that works 99 percent of the time for calming the unhappy customer.

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Building a Business in the ‘Thank You Economy

Submitted by • March 17, 2011

entrepreneur.com - Social media maven Gary Vaynerchuk on the importance of a customer-focused company culture.

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